1. Agreement to Terms
By accessing the Home Growth Place website (homegrowthplace.com) or engaging our renovation services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Services Description
Home Growth Place provides home renovation services including but not limited to interior renovation, exterior renovation, roof installation and repair, and fence installation and repair. Specific services, scope, and deliverables are defined in individual project contracts.
3. Estimates and Pricing
- All estimates provided are valid for 30 days from the date of issuance unless otherwise stated.
- Estimates are based on conditions observed at the time of assessment. Additional costs may arise if hidden conditions (e.g., water damage, structural issues) are discovered during the project.
- Any changes to the project scope will be documented in a written change order requiring your approval before work proceeds.
- Final pricing is confirmed in the signed project contract, not in preliminary estimates.
4. Payment Terms
- A deposit is required upon contract signing (typically 20-30% of the total project value).
- Progress payments are due at predefined project milestones as outlined in your contract.
- Final payment is due upon project completion and your final approval.
- Payments not received within 7 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.
- Financing options are available through our lending partners and are subject to credit approval.
5. Project Timeline
We provide estimated project timelines in good faith based on our experience and project scope. While we strive to meet all deadlines, timelines may be affected by factors including but not limited to:
- Weather conditions (especially for exterior and roofing projects)
- Material supply chain delays
- Unforeseen structural conditions
- Change orders requested by the client
- Permit approval timelines
We will communicate any timeline adjustments promptly and in writing.
6. Warranty
- Workmanship warranty periods vary by package: Essential (1 year), Premium (5 years), Complete (10 years).
- Warranty covers defects in workmanship only and does not cover normal wear and tear, damage caused by third parties, natural disasters, or modifications made by others.
- Manufacturer warranties on materials and products are passed directly to the homeowner and are subject to the manufacturer's terms.
- Warranty claims must be reported in writing. We will assess and address valid claims within a reasonable timeframe.
7. Permits and Compliance
Home Growth Place will obtain all necessary permits for your project as required by local building codes. Permit costs are included in the project contract unless otherwise specified. The homeowner is responsible for ensuring that any homeowner association (HOA) approvals are obtained prior to project commencement.
8. Client Responsibilities
- Provide accurate information about the property and project requirements.
- Ensure the work area is accessible and cleared of personal belongings before work begins.
- Obtain any required HOA approvals.
- Make timely payments according to the contract terms.
- Communicate any concerns or desired changes through the designated project manager.
9. Cancellation and Refund Policy
- Cancellations made before work begins: Deposit is refundable minus a 10% administrative fee.
- Cancellations made after work has commenced: Client is responsible for the cost of all work completed and materials procured, plus a cancellation fee of 15% of the remaining contract value.
- Refund requests must be submitted in writing and will be processed within 30 business days.
10. Limitation of Liability
Home Growth Place's total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project in question. We are not liable for indirect, incidental, or consequential damages.
11. Website Use
The content on our website is provided for informational purposes only and does not constitute professional advice. Images are illustrative and may not represent exact outcomes. We reserve the right to modify website content at any time without notice.
12. Intellectual Property
All content on the Home Growth Place website, including text, graphics, logos, and images, is the property of Home Growth Place and is protected by copyright laws. Unauthorized use or reproduction is prohibited.
13. Governing Law
These terms are governed by the laws of the State of Connecticut. Any disputes shall be resolved in the courts of Fairfield County, Connecticut.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
- Email: info@homegrowthplace.com
- Phone: (612) 816-1541
- Address: 75 Weed Ave, Norwalk, Connecticut 06850, USA